Contact & Support

We're here to help with any questions or issues.

Get in Touch

📧 Email Support

Send us an email and we'll respond within 24-48 hours:

styleflow@enisuzan.dev

📱 In-App Support

For faster assistance, use the support feature within the StyleFlow AI app:

  • Open the app
  • Go to Settings
  • Tap "Contact Support"
  • Describe your issue and submit

Common Issues

💳 Subscription & Billing

  • For subscription cancellations, manage through Apple Settings → Subscriptions
  • For refunds, contact Apple Support directly

🔐 Account Issues

  • For password resets, use the "Forgot Password" link in the app
  • For sign-in issues, ensure you're using the correct authentication method
  • For account deletion, email us or use the in-app "Delete Account" feature

🤖 AI & Features

  • If AI tags are incorrect, you can manually edit them in the app
  • If outfit suggestions aren't helpful, provide feedback to improve recommendations
  • Report bugs or crashes with details on how to reproduce them

🔒 Privacy & Data

  • Review our Privacy Policy for data practices
  • To request data export or deletion, email us with your account email
  • For GDPR or CCPA requests, specify the regulation in your email

Response Times

  • Email: 24-48 hours
  • In-App Support: 24-48 hours
  • Critical Issues: We prioritize and respond as quickly as possible

What to Include in Your Message

To help us assist you faster, please include:

  • Your account email (if applicable)
  • A clear description of the issue
  • Steps to reproduce bugs (if applicable)
  • Screenshots (helpful for visual issues)
  • Device model and iOS version
  • App version (found in Settings)